Jillian encourages people aged eight to 80 to ride bikes. She is a bike coach and belongs to several bike groups that focus on normalising bike riding for transport as well as riding socially for fun and to explore the local area. She worked at the City of Gosnells as a TravelSmart Officer, Curtin University as Healthy Lifestyle Coordinator and the Department of Transport/BIkewest Cycling Unit as the senior policy officer for disability access and walking, TravelSmart and Bikeweek coordinator.